Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed.
This role will lead the expansion and performance management of our franchise hub network. The ideal candidate will be responsible for onboarding, training, managing, and scaling warehouse franchise partners across Nigeria, ensuring that operations run smoothly, efficiently, and in alignment with our B2B e-commerce objectives. This role demands a strong understanding of last-mile logistics, third-party management, and franchise operations within a fast-paced, high-growth environment.
Key Responsibilities
Oversee the onboarding and setup of new hub partners, ensuring alignment with company standards and operational excellence.
Recruit, onboard, and train hub teams, establishing a strong foundation for operational success.
Manage and optimize last-mile delivery operations to meet customer expectations and company SLAs.
Develop and implement hub-specific SLAs, operational agreements, and performance metrics.
Monitor and manage hub profitability, identifying opportunities for efficiency improvements and cost reduction.
Lead daily operations, ensuring seamless coordination across teams and swift resolution of operational issues.
Drive hub partner ROI through data-driven decision-making and effective resource allocation.
Expand the hub network by identifying strategic locations and scaling partner operations.
Establish and maintain strong third-party relationships, negotiating favorable terms and ensuring service quality.
Regularly assess and enhance hub performance through continuous training, coaching, and performance management.
Conduct regular order reconciliation and hub audits to ensure operational accuracy and financial transparency.
Develop contingency plans and troubleshoot issues to minimize operational disruptions.
Key Requirements
Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
5+ years of experience in logistics, supply chain, or warehouse management, preferably within the e-commerce or FMCG sector.
Proven experience in managing warehouse partners or franchise networks.
Strong leadership skills with the ability to manage teams and build high-performance cultures.
Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
Exceptional communication and interpersonal skills.
Ability to thrive in a fast-paced, dynamic work environment.
Average Salaries in Nigeria in 2026This guide brings together the average salary in Nigeria based on recent 2026 salary benchmarks. Salaries are listed by industry, experience level and city to give jobseekers, employers and HR professionals a more useful picture of salary levels in Nigeria in 2026.
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