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  • Posted: Feb 17, 2021
    Deadline: Mar 3, 2021
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    Because Africa’s internet penetration and growth is largely driven by mobile, our vision at Terragon Group, is 'innovation to make mobile meaningful’. We are a digital media company focused on Africa and operating from key markets - Nigeria, Ghana, Kenya, South Africa and India. Made up of three independent but complimentary business units: Terra...
    Read more about this company

     

    Key Accounts Manager

    Location: Victoria Island, Lagos

    Responsibilities
    As a Key Accounts Lead, a typical day might include the following:

    • Developing and sustaining solid relationships with key clients that bring in the most income for the company.
    • Acquiring a thorough understanding of key customer needs and requirements
    • Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
    • Addressing and resolving key clients’ complaints.
    • Acting as the main point of contact between key clients and internal teams.
    • Supervising the account teams assigned to each key client.
    • Manage relationships with key executives in the accounts
    • Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
    • Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
    • Play an integral part in generating new sales that will turn into long-lasting relationships
    • Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.
    • Ensure the correct products and services are delivered to customers in a timely manner

    Job Requirements
    You’d be a good fit if you have:

    • A Bachelor's degree in Business Administration, Finance, Sales, or related field.
    • Must have 3-5 years work experience
    • Proven experience in key account management.
    • Proficient in all Microsoft Office applications as well as CRM software.
    • The ability to build rapport with key clients.
    • The ability to handle multiple client accounts.
    • Experience in sales and providing solutions based on customer needs
    • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
    • Excellent organizational skills
    • Ability in problem-solving and negotiation
    • Exceptional customer service skills.
    • Excellent communication skills.

    Salary
    N5,000,000 - N6,000,000 / Annum

    Method of Application

    Interested and qualified candidates should send their CV and Cover Letter to: careers@terragonltd.com using the "Job title" as subject of the email.

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