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  • Posted: Nov 16, 2020
    Deadline: Not specified
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    Traction Apps is a one-stop platform for small businesses to accept payments, run their businesses, and access capital for growth, We are building the operating system for SMEs in Africa!
    Read more about this company

     

    Key Account Manager

    Job Description

    • As a key accounts manager, you are a motivated and articulate team player who is passionate about account management and customer experience.
    • You will be responsible for acquiring and maintaining relationships with our most important clients.
    • You will also be responsible for identifying customer needs with a passion for exceeding client expectations.

    Job Responsibilities

    • You will be responsible for acquiring and managing relationships with our high value client base
    • Understand customer needs to help them achieve their business goals through Tractions and its ecosystem
    • Translate technical details into benefits for the user
    • Follow and analyze market trends to position products
    • Work with our Sales, Customer Success, Support and Product teams to make sure customers have the best possible experience across all aspects of Traction
    • Effectively and strategically address customer concerns and issues

    Requirements

    • Have a Degree in a relevant field
    • Experience working at a banking institution in a relationship manager capacity, desirable
    • Experience discovering and closing sales opportunities and building client relationships.
    • Experience successfully managing a pipeline to achieve revenue targets
    • Ability to work with minimal supervision

    Method of Application

    Interested and qualified candidates should send their CV to: info@tractionventurepartners.com using the "Job title" as the subject of the email.

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