Key Account Manager at Lifestores Pharmacy

About the job

• The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies.

Responsibilities

• Recruit hospitals, clinics and pharmacies to the OGApharmacy platform
• Build relationships, offer support, and ensure satisfaction of customers; drive sales with key accounts
• Identify and understand the key business objectives and challenges of key accounts.
• Develop account plans and strategies to achieve growth and meet objectives.
• Work towards achieving revenue targets and growth objectives for key accounts.
• Identify upselling and cross-selling opportunities within key accounts.
• Define and implement processes and strategies that strengthen ongoing relationships with large customers
• Familiarise buyers with OGApharmacy marketplace and associated software
• Highlight new product offerings that may fit well with customers’ portfolios
• Retain top customers and nurture key relationships over time
• Solicit customer feedback and work with the team to incorporate relevant feedback into our operations
• Work with the supply chain and finance teams to ensure that orders are fulfilled on time
• Work collaboratively with other team members

Qualifications

• Bachelor's degree or equivalent experience in Business
• 3+ years' of relevant work experience
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Excellent written and verbal communication skills