Ethnos Cyber Limited, As the preferred cybersecurity solutions provider in Africa, the success of Ethnos Cyber hinges, to a huge extent, on the dedication and quality of our employees. We have an array of varied, flexible, challenging, and rewarding career choices. We are committed to maintaining a stimulating workplace where all employees develop their tale...
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We are seeking a highly motivated and results-driven Key Account manager to join our team. This role is pivotal in driving revenue generation, managing client accounts, and identifying opportunities for business expansion. The ideal candidate will possess strong analytical, communication, and relationship management skills with a proven track record in revenue growth strategies.
Responsibilities:
Maintain and grow relationships with existing clients
Ensure client satisfaction and resolve issues promptly
Identify and pursue opportunities to increase revenue from new and existing accounts
Develop and implement strategies to achieve sales targets
Cross-sell and upsell products or services where applicable
Monitor client accounts and track performance
Prepare and present regular account reports and forecasts
Ensure timely invoicing and follow up on payments
Monitor market trends and competitor activities
Provide insights to adjust strategies and stay competitive
Maintain accurate records of client interactions and account updates
Generate periodic reports on revenue performance and growth opportunities
Qualifications and Experience
Bachelor’s degree in business administration, Finance, Marketing, sales and other related fields
3- 5 years of experience in sales, account Management, and other related fields
Competency in Microsoft office (Excel, PowerPoint, Word)
Familiarity with CRM software (e.g., Salesforce, Zoho, HubSpot)
Sales or Account Management certifications(e.g. HubSpot academy,salesforce CRM)
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