Key Account Manager at Ethnos Cyber Limited

Job Description

• We are seeking a highly motivated and results-driven Key Account manager to join our team. This role is pivotal in driving revenue generation, managing client accounts, and identifying opportunities for business expansion. The ideal candidate will possess strong analytical, communication, and relationship management skills with a proven track record in revenue growth strategies.

Responsibilities:

• Maintain and grow relationships with existing clients
• Ensure client satisfaction and resolve issues promptly
• Identify and pursue opportunities to increase revenue from new and existing accounts
• Develop and implement strategies to achieve sales targets
• Cross-sell and upsell products or services where applicable
• Monitor client accounts and track performance
• Prepare and present regular account reports and forecasts
• Ensure timely invoicing and follow up on payments
• Monitor market trends and competitor activities
• Provide insights to adjust strategies and stay competitive
• Maintain accurate records of client interactions and account updates
• Generate periodic reports on revenue performance and growth opportunities

Qualifications and Experience

• Bachelor’s degree in business administration, Finance, Marketing, sales and other related fields
• 3- 5 years of experience in sales, account Management, and other related fields
• Competency in Microsoft office (Excel, PowerPoint, Word)
• Familiarity with CRM software (e.g., Salesforce, Zoho, HubSpot)
• Sales or Account Management certifications(e.g. HubSpot academy,salesforce CRM)