Junior Customer Solutions Engineer at iSabiDelivery

Roles and Responsibilities:

• Managing communications with independent and small/medium businesses (SMB)
• Gathering client needs not fulfilled by the Platform and sharing feedback internally in order to constantly improve client experience
• Advising existing integrators on last-mile delivery use-cases and keeping them up to date with the latest best practices and features
• Design, implement and maintain solutions that can improve business operations automation
•  Build tools to deploy, monitor and maintain our highly available, mission-critical cloud infrastructure, API, defining everything as code (this includes pipelines, templates and scripting in different languages).
• Provide support and Maintain our exiting WordPress platform, technology and APIs
• Reviewing, maintaining, and creating content in the isabiDeliver Community, the Developer Portal, the API documentation, and also internal documentation
• Provide support for API customers

Qualifications:

• 2+ years of experience in Solutions Engineering
•  Bachelor’s degree in related field or relevant hands-on technical experience
• Must be familiar with software technologies (such as web and mobile SDK, APIs, SQL, JSON, HTML, JavaScript, React, PHP, Phython )
• Curiosity to learn and ability to learn quickly in a fast-pasted environment, and come up with creative ideas for improvements
• Experience in SaaS, WooCommerce, Shopify, big commerce, Magento, API implementation processes is an advantage