IT & Web Support Engineer at Arion Energy Services

Summary:

We are currently looking to hire an experienced IT & Web Support Engineer in our Lekki Office.

Job Description

• Installing and configuring computer hardware, software, systems, networks, printers.
• Monitoring and maintaining computer systems and networks (LAN and Internet) by troubleshooting systems and network problems, diagnosing and solving hardware or software faults.
• Responding in a timely manner to end-user technical issues relating to hardware, software or network
• Setting up and maintaining outlook email accounts of employees
• Repairing and replacing computer hardware and other equipment
• Talk remote employees through a series of actions to help set up systems or resolve issues using remote access software like Team viewer
• Maintaining existing websites, recruitment portal and upgrading them when need arises.
• Renewing the SSL certificates on the company's website and portal
• Constant communication with other colleagues in the business to develop and deploy their content – and ensuring there is a clear establishment of what can be created within what timeframe
• Researching different software programs, maintaining software documentation
• Implementing contingency plans in case the website goes down.
• Creating new email account using standard cPanel application and linking them to outlook on systems
• Writing codes or installing and configuring required plugin to implement new business requirements
• Determine sources of web page or server problems and take action to correct such problems.
• Implement web site security measures, such as firewalls, filter and message encryption.
• Work closely with external developers or programmers to document, test and evaluate changes made to existing in-house application software.
• Attend meetings relating to software demo by vendors and advise management appropriately
• Take regular server back-ups
• Monitoring and upgrading the server security for threats and take necessary action when required
• Check and analyze operating system or application logfiles regularly to verify proper system performance.
• Keep the internal server operating at its best condition

Skills & Educational Requirements

• BSc Computer Science
• 5 – 7 years’ work experience
• Knowledge of TCP/IP, DNS, Router, switch, LAN and WAN to maintain server functionality
• Graphics design skill – Corel Draw, Fireworks, Adobe photoshop
• Knowledge of Content Management Systems (CMS) like WordPress, Joomla etc.
• HTML/XHTML, CSS, JavaScript
• Experience with server-side frameworks such as php, ASP, ASP.NET
• Experience with database systems such as SQL and MySQL
• Adequate knowledge of relational database systems, Object Oriented Programming and web application development
• Hands-on experience with network diagnostics, network analytics tools
• Basic knowledge of Search Engine Optimization process
• A solid understanding of how web applications work including security, session management, and best development practices
• Familiarity with backup and recovery software and methodologies
• Great at organizing, prioritizing and multitasking