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The Foundation for International Community Assistance (FINCA International) is a non-profit, microfinance organization, founded by John Hatch in 1984. Sometimes referred to as the "World Bank for the Poor" and a "poverty vaccine for the planet", FINCA is the innovator of the village banking methodology in microcredit and is widely regarde...
About the Job
This role will involve responsibility to ensuring that the network backbone and shared resources including servers are configured and maintained in a manner that will provide smooth operation of the IT infrastructure which supports the MIS of the organization. These include design, documentation, implementation, maintenance and support of the network infrastructure to achieve the required efficiency and to minimize downtimes at all times as per SLAs. Assures system stability, security and maximum uptime. Monitors access to system resources, and tracks connectivity and security problems. Analyzes problems and implements solutions according to organization’s procedures. Performs circuit and network troubleshooting to diagnose system problems; analyzes system functionality; identifies, locates, and resolves complex network problems to ensure minimal disruption of critical applications. Monitors and reviews system log reports and network documentation. Resolves and repairs problems within scope of authority
Duties and Resposnibilities
Ensuring availability of the network resources at all times
Customer Service
Competencies
Reporting
Reports directly to IT Administrator Officer.
Qualification and Required Skills
Computer Skills
Key Relationships
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