IT & Systems Engineer (Network Automation) at WIOCC Nigeria Limited

Job Objective: 

Design, develop and maintain automation solutions that streamline and optimize the company’s network infrastructure.

Reporting Line: IT Development Manager

Key Duties and Responsibilities

• Gather system user requirements and translate them into business requirement specifications for automation and integrations
• Design, develop and implement network automation solutions for configuration, provisioning, monitoring and troubleshooting across NNIs (Network-to-Network Interfaces) and system integrations
• Monitor and analyse network performance metrics using automation to enhance efficiency, scalability, proactive network management, fault detection and reporting
• Develop and maintain automation scripts and workflows using tools such as Ansible, Python, Terraform and REST APIs to streamline network operations
• Integrate network automation solutions with B/OSS platforms, ensuring seamless interoperability with existing systems
• Research and evaluate emerging technologies to enhance automation capabilities and recommend innovative solutions for improving network operations
• Develop and maintain documentation, including automation processes, integration workflows, network diagrams and technical guidelines
• Perform full system development lifecycle tasks, including analysis, design, development, testing, implementation and maintenance
• Provide support and troubleshooting for automated network processes, collaborating with operations teams to resolve issues
• Ensure business data completeness, consistency and integrity, managing master and transactional data effectively
• Ensure business continuity preparedness through proper and regular backups of system and user data
• Identify opportunities and champion business process automation to improve efficiency and reduce manual workloads
• Ensure compliance with security, reliability and operational best practices in all automation solutions
• Assist other departments and lead projects, providing reports as requested by the IT Development Manager

Minimum Qualifications

• Bachelor’s degree in Computer Science, Telecommunications, Information Technology or a related field from a recognized university
• Industry certifications such as CCNA, CCNP, JNCIA with a focus on automation or equivalent are desirable

Experience and Skills

• 2+ years of experience in network engineering or systems engineering with a focus on automation
• Strong understanding of network protocols (e.g., TCP/IP, OSPF, BGP) and transmission technologies (e.g., DWDM, MPLS, Ethernet NNIs)
• Proficiency in scripting and automation with Python, Ansible, Terraform or similar tools
• Experience with APIs and data formats (e.g., RESTful APIs, JSON, XML, gRPC) for system integrations
• Familiarity with network monitoring and logging tools (e.g., Nagios, Grafana, Splunk) for performance analysis and alerting
• Knowledge of RDBMS technologies (e.g., PostgreSQL, MySQL) for managing network data
• Experience working with B/OSS systems to maintain accurate and timely network records
• Ability to manage multiple priorities, solve complex problems and work in a fast-paced environment

Attributes

• Client focused, relationship builder
• Integrity, honesty with high ethical standards
• Boundless, passionate and flexible
• Personnel excellence, accuracy and attention to detail
• Collaborative, achieve results through teamwork and partnerships
• Excellent English written and verbal communication skills
• Passion for technology and innovation
• Ability to work under pressure, multi-task and think creatively
• Efficient time management, fast learner in a fast-paced dynamic environment
• Willing to mentor, coach and train others