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  • Posted: Jul 30, 2025
    Deadline: Not specified
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  • Trovest Finance is a homegrown solution that is built with every Nigerian's interest at heart. With access to loans of up to 5 million Naira, we're sure to meet your financial needs to give you the edge you always deserve. What are you waiting for? Hop right in...
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    IT Support Specialist

    Job Description:

    • We are seeking a highly skilled and experienced IT Support Specialist to join our team in Abuja.
    • The successful candidate will provide technical support and assistance to our employees, ensuring that all IT systems and equipment are functioning properly

    Key Responsibilities:

    • Provide technical support and assistance to employees via phone, email, and in-person
    • Troubleshoot and resolve hardware and software issues
    • Install, configure, and maintain computer hardware, software, and peripherals
    • Set up and configure user accounts, email, and other network services
    • Monitor and maintain network security and performance
    • Document and track all technical issues and resolutions
    • Collaborate with other IT team members to resolve complex technical issues
    • Stay up-to-date with the latest technologies and trends in IT support

    Requirements:

    • 2 years of experience in IT support or a related field
    • Bachelor's degree in Computer Science, Information Technology, or a related field
    • Proficiency in Windows, Microsoft Office, and other productivity software
    • Strong troubleshooting and problem-solving skills
    • Excellent communication and interpersonal skills
    • Ability to work independently and as part of a team
    • Strong analytical and organizational skills

    Preferred Qualifications:

    • CompTIA A+ or other relevant certifications
    • Experience with IT service management tools (e.g. ServiceNow)
    • Knowledge of network protocols and architectures
    • Experience with cloud-based technologies (e.g. Azure, AWS)

    Check how your CV aligns with this job

    Method of Application

    If you are a motivated and experienced IT professional looking for a new challenge, please submit your application, including your resume and cover letter, to Yvonne.Okeke@tro-vestcapitalpartners.com

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