IT Support Officer at Tonia Groups

Duties

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Testing new technology
• Possibly training junior staff.

Requirements

• Interested candidates should possess an OND, HND opr B.Sc Degree with 1-5 years experience.
• A technical, logical thought process
• An ability to stick to strict deadlines
• An ability to prioritise and delegate
• A keen eye for detail.

Other Skills:

• Communication skills
• Interpersonal skills
• Problem solving skills
• Punctuality
• Critical thinking skills
• Teamwork and collaboration skills
• Adaptability skills
• Work ethic
• Project management skills.