IT Support Officer at Stella Maris High School

Responsibilities

• Provide day-to-day technical support to staff and students across all campuses.
• Install, configure, and troubleshoot hardware devices such as computers, printers, cameras, projectors, and other school tech equipment.
• Support the setup and maintenance of school-specific software, including administrative and educational tools.
• Manage and support tools commonly used in software development environments (e.g., Jira, Confluence, Slack).
• Assist with onboarding and offboarding processes by setting up and disabling accounts, emails, and access rights.
• Maintain records of tech inventory, and assist with system updates or upgrades.
• Work closely with school administrators to ensure the smooth operation of all tech tools and systems.

Requirements

• Candidates should possess relevant qualifications.
• Proven experience in tech support (both software and hardware).
• Good knowledge of tech systems used in schools.
• Familiarity with school management software and software development tools.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.