IT Support Officer at Primestix Construction Limited

Details

• As we continue to grow, we are seeking a talented IT Support Officer to join our team and help us achieve our vision.
• Are you a tech-savvy problem solver with a passion for supporting and enhancing IT systems? Do you thrive in a fast-paced startup environment? If so, we want you on our team!
• As an IT Support Officer at Primestix Construction, you will play a crucial role in ensuring our technology infrastructure runs smoothly, providing top-notch support to our employees, and contributing to the success of our growing startup.

Key Responsibilities

• Provide first-line technical support to employees, troubleshooting hardware and software issues promptly.
• Assist in the setup, configuration, and maintenance of computers, printers, and other IT equipment.
• Collaborate with the IT team to ensure network connectivity and system functionality.
• Manage user accounts, access permissions, and password resets.
• Install, upgrade, and maintain software applications and operating systems.
• Maintain an inventory of IT assets and coordinate equipment procurement.
• Ensure data security and assist in data backup and recovery.
• Assist in the development and implementation of IT policies and procedures.
• Stay up-to-date with technology trends and recommend improvements to enhance our IT infrastructure.
• Provide training and guidance to employees on IT-related matters.

Qualifications

• Bachelor's Degree in Information Technology, Computer Science, or related field (or equivalent experience).
• Proven experience in IT support, preferably in a startup or similar fast-paced environment.
• Strong troubleshooting and problem-solving skills.
• Knowledge of Windows and MacOS operating systems.
• Familiarity with network protocols and configurations.
• Proficiency in Microsoft Office Suite and cloud-based productivity tools.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively as part of a team.
• Strong organizational skills with a keen attention to detail.
• IT certifications (e.g., CompTIA A+, Network+, or similar) a plus.