IT Support Officer at Mohinani Group

• We are seeking an experienced IT Support Officer to provide technical support and ensure smooth day-to-day IT operations across our locations.

Key Responsibilities:

• Troubleshoot computers, printers, Microsoft 365, applications and network issues.
• Manage IT tickets and resolve incidents within SLA.
• Install and maintain IT equipment and peripherals.
• Support LAN/Wi-Fi, CCTV, biometric and other IT-enabled systems.
• Maintain IT asset records and support user onboarding/deployments.

Requirements:

• OND/HND/B.Sc./B.Tech. in IT, Computer Science, Computer Engineering or related field.
• 2–4 years’ experience in IT support/helpdesk.
• Strong troubleshooting and communication skills.
• Knowledge of Windows, Microsoft 365, networking and IT ticketing systems.