IT Support Officer at Filmo Group

RESPONSIBILITIES:

•  Installing and configuring computer systems, networks, printers and scanners.
•  Planning and scheduling of maintenance upgrades on computer systems.
• Performing electrical checks on all computer equipment.
• Investigating, diagnosing, and solving computer hardware & software faults.
• Set up new users’ accounts and profiles on all computer systems.
• Solve all users’ password issues.
• Resolve all troubleshoot and network problems.
• Maintain records of all hardware & software licenses.
• Testing new technology.
• Obtaining replacement or specialist components, fixtures or fittings.

REQUIREMENTS:

• Expert knowledge of the latest IT and software trends.
• Strong communication skills.
• Excellent organizational skills.
• Problem solving skills.
• Patience and a logical mind.