IT Support Officer at Diya, Fatimilehin & Co

​​​​​​​Responsibilities:

• Monitor and maintain computer systems and network
• Install and configure hardware, software, networks, printers and scanners
• Resolve technical and application problems
• Troubleshoot and diagnose hardware problems before they escalate
• Respond in a timely manner to service issues and requests
• Intereact professionally and positively with employees and other professionals such as software developers
• Provide technical support across the firm in person or via telephone
• Set up accounts and profiles for new users and deal with password issues
• Repair and replace equipment as necessary
• Test and evaluate new technology
• Support the roll-out of new applications
• Conduct electrical saftey checks on computer equipment
• Education Requirement
• Minimum of a BSC in Computer Science or in an IT-related course

Requirement

• 1-2 years minimum experience in a similar position in a reputable organization
• Skills Requirement
• The candidate should:
• Be a critical thinker
• Have a keen eye for detail
• Have good memory of how software and operating systems work
• Possess excellent communication skills
• Possess problem solving skills
• Possess team work and collaboration skills
• Possess good work ethics
• Be organized and able to priortize workload
• Have good negotiation skills