IT Support Officer at Aina Blankson

Responsibilities

• Offer daily operations and systems support to personnel.
• Verify functionality of hardware and software components.
• Conduct consistent network backup operations.
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Planning and undertaking scheduled maintenance upgrades.
• Restricting access to unauthorized users.
• Setting up accounts for staff, educate them on log in and resolve issues arising
• Install and train end users of cloud storage and data protection
• Troubleshoot hardware and software issues in person, remotely and via phone
• Investigating, diagnosing and solving computer software and hardware faults
• Repairing equipment and replacing parts, checking computer equipment for electrical safety
• Maintaining records of software licenses.

Requirements

• Candidates should possess relevant qualifications.
• Minimum of 3 years work experience.