IT Support Engineer at Omnibiz Africa

• Installing and configuring client computer systems.
• Responding to employee's IT support requests.
• Meeting with employee's to diagnose software, networking, or hardware issues.
• Providing technical support on-site or via remote-access systems.
• Offering solutions that meet the needs of the employees.
• Repairing hardware malfunctions, software issues, and networking problems.
• Maintaining good employee relations.
• Tracking and managing work records.
• Compiling job reports.

Qualifications

• Bachelor’s degree in information technology or computer science.
• at least 3-4 yrs proven work experience as a technical support engineer.
• Knowledge of web services, API, and IP-based protocols
• Knowledge of computer hardware and networking systems.
• Good time management skills.
• Good interpersonal skills.
• Ability to troubleshoot complex hardware and software issues.
• Excellent written and verbal communication skills.
• Ability to think critically.

Additional Information

You will be part of a:

• culturally diverse team
• aesthetically cool work environment
• generally happy workforce

Salary and Benefits:

• competitive salary
• HMO, 13th month salary etc