IT Specialist at Hitech Construction Company Limited

Objectives of this role

• Installing, configuring, and maintaining hardware, software, and network infrastructures and IT systems to ensure optimal performance, connectivity, and security.
• Troubleshooting IT issues, resolving system outages, and providing technical support.
• Monitoring system performance and ensuring optimal uptime for all IT resources.
• Managing IT security protocols to protect systems from potential threats and vulnerabilities.
• Assisting with data backups, disaster recovery planning, and implementation.
• Managing inventory for IT equipment and recommending necessary upgrades or replacements.
• Performing regular backups, system updates, and monitoring system performance for potential problems.
• Monitoring network performance and resolving any connectivity or network issues that arise.
• Collaborating with other teams to integrate new technologies and systems into the existing infrastructure.
• Documenting IT procedures, configurations, and troubleshooting steps to create a knowledge base for the team.
• Providing technical IT support to staff and resolving IT-related issues quickly and efficiently.

Required skills and qualifications

• Bachelor’s degree in information technology, Computer Science, or a related field.
• 2-3 years of experience as a network technician, IT specialist or in a network installation and maintenance role.
• Knowledge of enterprise networking, including VLANs, quality of service (QoS), and wireless networking (802.11 standards).
• Proficiency in configuring and maintaining routers, switches, and other network equipment.
• Hands-on experience with network hardware and tools such as cabling, testing equipment, and network monitoring software.
• Experience in network monitoring, performance optimization, LAN setup, and WAN configuration.
• A strong understanding of network protocols (TCP/IP, DHCP, DNS) and network troubleshooting tools (ping, traceroute).
• Expertise in cloud-based networking (e.g., Azure, AWS, or Google Cloud).
• Strong troubleshooting and problem-solving skills with attention to detail.
• Ability to work independently or collaboratively in a fast-paced environment.
• Familiarity with virtualization technologies and cloud-based networking solutions.
• Familiarity with VoIP systems and network integration for telecommunication systems.
• Experience working in structured data cabling and physical network design.
• Working knowledge of enterprise software and IT systems integration