IT Officer at Willers Solutions

Our client; a reputable firm in the QSR sector is looking to fill the role of an IT OFFICER

REMUNERATION: 150K GROSS

RESPONSIBILITIES

• First point of call on any IT related issues
• Escalating IT issues to the IT Supervisor where necessary.
• Diagnosing and resolving technical issues.
• Maintaining CCTV surveillance both on site and remote view
• Providing desktop and laptop support across all outlets and head office
• Supporting and resolving any issues regarding the retail software
• Setting up and configuring new laptops and desktops.
• Installing authorized software to laptops and desktops.
• Implementing new design to enhance the strength of the existing network 
• Support firewall, hardware, and software in accordance with the company’s policy. 
• Provide remote assistance to all locations
• Performing basic administrative support duties, as required, to meet the company's aim and objective.
• Working extra hours to meet deadlines, as required and where reasonable.
• Providing assistance as required to the IT Supervisor.
• Providing assistance and support to colleagues in IT-related matters
• Investigate network issues and relating any ISP issues to the appropriate vendors   

REQUIREMENT

• Bachelor's degree in computer science or other IT related degrees.
• 1+ years’ experience as an IT officer
• Expert knowledge of MS Office.
• Proficiency in computer networks, network administration and network installation is a plus.
• Experience working with IOT technology and Application Programming Interface (API)
• Ability to develop unit testing of code components or complete applications.
• Knowledge of programing languages.
• Excellent coding skills.