IT Officer at SIMS Nigeria Limited

Job Summary

• The IT Officer will be responsible for managing and maintaining the company’s IT infrastructure, ensuring the smooth and secure operation of IT systems.
• The role involves providing technical support, , and implementing technology solutions to enhance business operations.
• The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively in a dynamic environment.

Key Responsibilities

• Maintain and administer computer networks and related computing environments, including hardware, software, and all configurations.
• Perform data backups and disaster recovery operations.
• Monitor network performance to ensure availability and reliability.
• Install, configure, and maintain operating systems, application software, and system management tools.
• Provide technical support for end-users, resolving hardware and software issues.
• Respond to IT support tickets promptly and efficiently.
• Train staff on the use of IT resources and systems.
• Maintain an updated inventory of all IT equipment and software licenses.
• Implement and manage security measures for the protection of computer systems, networks, and data.
• Monitor security systems to detect and respond to threats.
• Conduct regular security audits and vulnerability assessments.
• Ensure compliance with company policies and regulatory requirements.
• Assist in the planning and implementation of IT projects.
• Coordinate with external vendors and service providers as needed.
• Ensure regular maintenance of systems and infrastructure.
• Troubleshoot and resolve system performance issues.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, or a related field.
• 3-5 years of experience in IT support or network administration.
• Strong understanding of IT systems, networks, and security protocols.
• Proficient in Windows/Linux/Mac OS environments.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and strong organizational skills.
• Ability to manage multiple tasks and projects simultaneously.