IT Officer at Sigmund Engineering Works Limited

The Role

• Installing and maintaining computer systems including software and hardware on desktops and laptops
• Resolving internet and network access issues (both wired and wireless)
• Providing network printer support
• Meeting with staff to provide one-on-one technical assistance as needed/requested.
• Providing training to staff on software and hardware use
• Determining causes of computer/software/network malfunctions through evaluation and testing and resolution via modifications, repair, or external support assistance.

Requirements

• Bachelor's Degree / Higher National Diploma
• Age between 25 - 30 years
• Applicant must possess exceptional customer service skills, solid troubleshooting skills, ability to work well in a team environment, excellent oral and written communications skills and the ability to work under minimal supervision.
• Applicants must have awareness of the PC hardware components, desktop operating system software, and application software.
• Interested applicants should possess excellent analytical skills and the ability to troubleshoot and resolve hardware and software problems.
• Applicants should have the ability to perform tasks such as operating systems and application software installations and upgrades, as well as virus protection and eradication.
• A basic understanding of computer network cabling and network file and print services.