IT Officer at Interrand Homes & Properties Limited

Job Summary

• We are seeking a proactive and skilled IT Officer to join our team.
• The successful candidate will be responsible for managing and maintaining the organization's IT infrastructure, providing technical support, and ensuring the smooth operation of all computer systems and networks.

Responsibilities

• Install, configure, and maintain hardware, software, and network systems.
• Provide technical support to staff on IT-related issues (onsite and remote).
• Ensure data backup, recovery, and security measures are in place.
• Troubleshoot and resolve system and network problems efficiently.
• Monitor system performance and maintain IT documentation.
• Coordinate with vendors for procurement and maintenance of IT assets.
• Ensure all systems and software are up-to-date with the latest patches and updates.
• Support in setting up workstations, email accounts, and user access control.
• Maintain hardware (computers, printers, routers) and ensure smooth functioning of all systems.
• Manage and troubleshoot real estate software platforms, listing tools, and CRM systems.
• Ensure cybersecurity protocols are followed to protect company data and client information.
• Support the marketing team with digital tools such as websites, email systems, and cloud storage.
• Perform regular data backups and disaster recovery processes.
• Oversee internet connectivity and troubleshoot network issues.
• Liaise with external IT vendors for maintenance, upgrades, and purchases.

Requirements

• Diploma or Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• Minimum 2 years of experience in IT support or network administration.
• Strong understanding of Windows OS, networking, and cloud-based tools (e.g., Microsoft 365, Google Workspace).
• Experience with real estate CRMs, listing portals, or ERP software is a strong advantage.
• Knowledge of basic website maintenance and digital marketing tools is a plus.
• Strong troubleshooting, communication, and interpersonal skills.
• Strong knowledge of Windows and/or Linux operating systems, networking, and troubleshooting.
• Familiarity with firewalls, antivirus, and cybersecurity practices.
• Excellent communication and problem-solving skills.
• Proficient in graphics and video editing.

Preferred Certifications:

• CompTIA A+ / Network+
• Microsoft Certified: Modern Desktop Administrator or similar
• Basic knowledge of digital security tools.