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  • Posted: Mar 11, 2022
    Deadline: Not specified
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    Hush’D is a skincare, beauty, and wellness company. We commenced operations in Lagos, Nigeria in 2014, after it was duly registered under the Corporate Affairs Commission of Nigeria.
    Read more about this company

     

    IT Officer

    KEY RESPONSIBILITIES

    • keep computer systems running smoothly and ensure users get the maximum benefit from them install and configure computer hardware operating systems and applications
    • monitor and maintain computer systems and networks
    • talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
    • troubleshoot system and network problems, diagnosing and solving hardware or software faults replace parts as required
    • provide support, including procedural documentation and relevant reports
    • follow diagrams and written instructions to repair a fault or set up a system
    • support the roll-out of new applications
    • set up new users' accounts and profiles and deal with password issues
    • respond within agreed time limits to call-outs
    • work continuously on a task until completion (or referral to third parties, if appropriate)
    • prioritize and manage many open cases at one time
    • rapidly establish a good working relationship with customers and other professionals, such as software developers
    • test and evaluate new technology
    • Conduct electrical safety checks on computer equipment.
    • Updating the company website with tech tips and brief documents
    • Evaluating system potential through assessing compatibility of new programs with existing programs
    • Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations

    QUALIFICATIONS AND REQUIREMENTS.

    • Proven work experience as a Technical Support, Desktop Support Engineer, IT Officer
    • Hands-on experience with Windows/Linux/Mac OS environments
    • Good understanding of computer systems, mobile devices and other tech products
    • Ability to diagnose and troubleshoot basic technical issues
    • Familiarity with remote desktop applications and help desk software
    • Excellent problem-solving and communication skills
    • Ability to provide step-by-step technical help, both written and verbal
    • BS degree in Information Technology, Computer Science or relevant field
    • Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus

    Method of Application

    This job has expired or closed. Application is no longer allowed

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