IT Officer at Good Neighbours Microfinance Bank

Responsibilities

• Install and manage hardware and software solutions.
• Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.
• Set up new users' accounts and profiles.
• Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.
• Maintain error logs and analyze records to spot underlying trends and potential issues.
• End of Day / End of Month / End-of-year Processing.
• Resolve all windows OS and Microsoft office license issues and ensure that antivirus software are fully up to date.
• Develop and manage the IT budget, ensuring optimal utilization of resources.
• Stay up-to-date on the latest security threats and vulnerabilities.
• Develop and implement data backup and recovery procedures.
• Ensure compliance with relevant data protection and privacy regulations.
• Management of Security Devices.
• Provide technical support to users who are experiencing problems with their computers or software.
• Train Staff on Banking Software, cybersecurity awareness and Computer Applications
• Maintain documents and files (e.g. SLAs, Receipts)
• Develop and enforce IT policies, best practices, and user guidelines to enhance IT operations.
• Liaise with I.T. Vendors/Technicians/Software provider/ISP Provider.
• Any other duties that may be assign by Head, Information Technology.

Requirements

• OND, HND qualifications, or B.Sc Degree in Computer Science or a related field.
• Minimum of 2 years experience in IT Field preferably in a financial institution.
• Hands on experience with computer networkand Network administration.
• Strong knowledge of cybersecurity, data protection, and IT best practices.