IT Manager at Lily Hospitals Limited

 IT Manager/ Infrastructure/Network Support

• Main Responsibilities: Key Performance Areas: Strategic Infrastructure Planning: 
• Formulate IT Infrastructure strategy to work with the IT Strategy. 
• Ensure implementation of the strategy 
• Plan and deploy the information technology systems, cloud, and infrastructure platform for all Regions. 
• Research, review, analyze, recommend, and implement enterprise information standards, architectures, and governance processes. 

Initiating and overseeing the deployment of new information technology architecture.

• Deploy LAN/WAN/SAN and internet related equipment’s and projects. 
• Physical installation of all IT equipment’s in data centres and technical rooms 
• Configures, updates and backups of all servers/LAN/WAN/SAN and internet equipment’s 
• Configures new phones and make changes on the PABX. 
• Configures Routers and Switches 
• Monitors and Ensures availability of all LAN/WAN/SAN. 
• Firewall and Routing configuration with VPN assignment. 
• Upgrade the network equipment’s with the latest stable firmware releases.
• Reporting on usage and behavior of infrastructure for all regions.
• Monitoring of functional infrastructure usage for all regions.
• Satisfaction of both users and third-party service providers.
• Ensure the integrity of the data produced by systems.
• Ensure all user Access and user rights are Audited and not limited to Applications, AD, CCTV, Biometrics, DC etc.
• Reports and evidence of Backups are taken and verified.
• Voice, Network, Internet, and Security of Infrastructure are at 99.9 % uptime.
• All IT network equipment deployment, installation, configuration, updates, and backups are performed as per Operating Guidelines All service requests are performed within SLAs.