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  • Posted: Mar 27, 2025
    Deadline: Apr 11, 2025
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  • We are a professional insurance broker with over 45 years of experience in providing clients with the highest standards of risk placement and claims servicing in Nigeria.
    Read more about this company

     

    IT Manager

    • We are looking for an IT manager to manage and support the day-to-day IT needs of our organization.
    • This person will be responsible for maintaining hardware and software, providing technical support to employees, managing IT assets, and ensuring the security and smooth operation of our internal systems.
    • The ideal candidate will be proactive, tech-savvy, and able to work independently while coordinating with external IT partners when needed.

    Functional Areas:

    • IT Support and Troubleshooting
    • Hardware and Software Management
    • Network and Security Monitoring
    • IT Asset and License Management
    • Documentation and Knowledge Sharing
    • Collaborating with External IT Partners
    • Regular System Maintenance and Performance Monitoring

    Key Performance Indicators:

    • System uptime and availability percentage.
    • Mean time to resolve (MTTR) IT incidents.
    • Compliance with data protection regulations and audit results.
    • Cybersecurity incident frequency and resolution time.
    • Successful completion of IT projects within scope, budget, and timeline.
    • Efficiency of backup and disaster recovery processes.

    Qualifications & Skills:

    • Bachelor’s degree in Information Technology, Computer Science, or a related field.
    • Three + years of experience in IT support, system administration, or network security.
    • Proficiency in managing enterprise applications, ERP systems, and databases.
    • Knowledge of operating systems (Windows, macOS, etc.), networking, and hardware configuration.
    • Experience with Microsoft Office 365 and/or Sophos
    • Familiarity with IT security best practices and network protocols.
    • Strong problem-solving skills with a hands-on approach to troubleshooting and resolving issues.
    • Ability to manage multiple tasks simultaneously and work independently with minimal supervision.

    Check how your CV aligns with this job

    Method of Application

    Please submit your resume to careers@arkinsurancegroup.com using “IT Manager” as the email subject.

    Build your CV for free. Download in different templates.

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