IT Lead at Deep Blue Energy Services Limited

Description

IT Responsibilities

• Coordinate and address IT related queries

• Engage Specialist Service Consultant or Vendor as required

• Develop and maintain register to reflect status of company IT licenses, soft wares and hardware’s including their expiration dates.

• Raise requests for procurement of new software’s and renewals of existing software’s

• Develop and maintain web-based IT issues register

• Develop and maintain Company IT processes and procedures including developing respective KPI’s

• Develop and maintain Company access control / timekeeping monitoring system and liaise with Company accounts department for direct reporting for weekly time management

• Support in-house engineering projects from an IT perspective ensuring relevant folder access etc

• Develop and maintain server structure based upon forecasted Company growth

• Develop and maintain Company IT systems and networks, ensuring the most effective architecture and functionality

• Advise on pro-active measures on company IT infrastructure to avoid breakdowns

• Administer the company Job portal and corporate website

• Produce weekly concise IT reports

• Develop IT training program for junior IT personnel

• Work with the HR and Media team to provide support for Company Web pages as required.

Key Performance Indicator

• Timeliness in resolving I.T related issues

• Level of satisfaction for job portal users

• Minimum downtime of server access / internet access

• Level of engagement of employees and clients

• Employee Feedback

• Collaboration and Innovation

Agreement

Qualifications

A minimum of first degree in any related discipline.

Preferred Skills

• Computer expertise and/or knowledge

• Ability to multi-task and work under pressure

• Good interpersonal abilities

• Good co-ordination, monitoring and supervisory skills

• Proactive approach & attention to detail

• Ability to plan/anticipate critical issues and focus on sound resolution

• Excellent communication skills with a commitment to understanding customer requirements as well as business objectives.

• Ability to provide effective, strategic advice on the use of technology to achieve shared goals.

• Management skills needed to oversee IT initiatives and collaborations with various technical staff.

• Design skills needed to help develop company IT systems and networks, ensuring the most effective architecture and functionality.

• Commitment to supporting new technology implementation.

• Patience and ability to train users in both new and existing IT systems.

• Constant willingness to provide assistance with technical issues, as needed.

• Problem solving skills to revise existing systems and suggest improvements.

• Ability to produce concise yet thorough reports within IT and for other teams as needed.