IT Intern at Eat'N'Go Limited

• Assist IT staff in installing, configuring, and maintaining computers, software, and peripherals.
• Provide basic technical support to end-users for hardware, software, and network issues.
• Help maintain IT assets, including tracking hardware, software, and licenses.
• Support the IT team in monitoring network performance and reporting connectivity or system issues.
• Assist in documenting IT processes, incidents, and resolutions.
• Help with IT procurement processes and ensure proper filing of related documents.
• Support end-user training sessions on basic IT systems and applications.
• Perform general administrative support duties for the IT department as assigned.
• Learn and follow IT policies, procedures, and security standards.
•  Ensuring that a high level of customer service and support is provided to all internal and external customers

Qualifications

• OND/HND or BSc in IT, Computer Science or Engineering
• Foundational knowledge of PHP, Laravel, HTML, SASS/CSS, databases, and front-end frameworks (e.g., Bootstrap, Vue.js, or React) is highly desirable.
• Proficiency in MS Office and basic IT tools.
• Hands on network engineering experience and basic understanding of computer systems, networks, and software applications.
• Desktop, laptop and mobile devices installation and problem resolution.
• Good analytical and problem-solving skills to assess network performance and recommend changes.
• Strong interest in IT, a continuous learning mindset, and a willingness to contribute to various IT functions.
• Good interpersonal skills to communicate with users, vendors and other IT personnel.
• Ability to prioritize and multitask.