IT Helpdesk Engineer at Tranter IT Infrastructure Services Limited

Salary: 220 Gross

What You’ll Do:

• Provide day-to-day IT support to staff across hardware, software, and networking issues. 
• Troubleshoot and maintain LAN/WAN/Wi-Fi networks, firewalls, switches, and routers.
• Support Microsoft 365, Active Directory, and other enterprise applications.
• Assist with user onboarding, system setups, and account management.
• Ensure IT security best practices are followed.
• Work on IT projects including upgrades, migrations, and network improvements.

What We’re Looking For:

• Degree in IT, Computer Science, or related field.
• 2–3 years’ experience in IT helpdesk or technical support.
• Strong networking knowledge (TCP/IP, DNS, DHCP, VPNs).
• Certifications such as CompTIA A+, Network+, CCNA, or ITIL are an added advantage.
• Excellent troubleshooting, communication, and customer service skills.

What We Offer:

• A dynamic and supportive work environment.
• Opportunities for career growth and professional training.
• Competitive salary and benefits.