IT Functional Analyst at AB Microfinance Bank

Location: Ikeja, Lagos

Main Responsibilities

• Analyze the existing systems and highlight areas of improvement
• Enhance opportunities by identifying new software/service to be developed
• Analyze and decompose complex requirements
• Perform gap analysis and recommend solutions
• Fulfill the role of a subject matter expert in requirement elicitation
• Document requirements, create functional specifications
• Oversee the development of the product as per the specifications
• Facilitate change and configuration management
• Monitor performance, discover variances and propose necessary actions
• Prepare technical user manuals, system configuration documents and other reports
• Deliver functional training sessions as well as user trainings (prepare materials)
• Take part in the support service in the post-go-live phase.
• Perform research of solutions to meet the business needs or process optimization.

Necessary Experience, Skills and Knowledge

• Minimum of B.Sc / HND in Computer Science, Economics or related discipline
• Minimum of 4 years’ previous hands-on experience in a similar role
• Proven track record in functional Analysis and/or Business Process Management experience working in an Agile/scrum context.
• Analytical and investigation skills as well as Ability to understand the bigger picture
• Elicitation and comprehension skills
• Good command over spoken and written communication
• Organizational, presentation, Interpersonal and managerial skills
• Self-starter, self-managed, and able to work under stress to meet deadlines
• Collaborative, consultative and customer-oriented approach.