IT Engineer at Merit Telecoms

Job description

• Meeting with the IT manager and/or Director Business operations to discuss system needs.
• Installing computer hardware, software, and networking high-level security systems.
• Troubleshooting network and software issues.
• Training staff on newly installed hardware and software systems.
• Fixing hardware, software, and networking issues.
• Responding to general IT requests.
• Ensuring security software is kept up to date.
• Filing monthly reports for the IT Manager.
• Troubleshoot/analyze computer systems to identify and eliminate performance bugs and hardware malfunction
• Oversee the maintenance, repair or replacement of computer units or other technological components
• Develop software and programs to meet the IT needs of a company
• Communicate with clients/suppliers to identify requirements
• Run quality checks on systems to ensure optimal and efficient performance
• Ensure the security of IT database by performing backups and updating security protocol
• Oversee the training of junior IT engineers and other IT staff to improve job skills and work efficiency
• Design new information and network support systems to enhance IT operations
• Conduct inspections to ensure IT systems and equipment are operational
• Install and configure IT systems such as local area networks and wide area networks
• Provide advice and recommendations to management on processes and techniques required for improved work operations
• Collaborate with programmers, developers, and designers to achieve set objectives
• Design and implement processes for ensuring efficient IT operations the company
• Conduct surveys and research to identify areas that require improvement and ways to achieve the desired improvement.