IT Business Manager at Gurugeeks Royalty

Objectives of the role

• Develop strategic plan for optimized productivity.
• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes.
• Adhere to company standards for excellence and quality.
• Seek out opportunities for expansion and growth by developing new business relationships.
• Provide guidance and feedback to help others strengthen specific knowledge/skill areas.

Responsibilities

• Oversee day to day operations of both the Technical, Business and Admin unit.
• Design strategy and set goals for growth.
• Maintain budgets and optimize expenses.
• Set policies and processes.
• Ensure employees work productively and develop professionally.
• Evaluate and improve operations and financial performance.
• Prepare regular reports for upper management.
• Provide solutions to Technical and Operational issues.
• Account management of existing clients, identifying key clients and driving share of business with all product categories.
• Work with the team to develop and implement marketing campaigns and sales strategies to find new business opportunities and ensure the growth of the company’s customer base.
• Plan and prioritise sales calls and customer contact towards maximising sales and achieving agreed business objectives.
• Recruit and develop new partner relationships to drive business and accelerate the adoption of certain products within our client portfolio.
• Coordinate with internal resources (Marketing – Product management -Sales – Tech support – Ops) to optimise sale result.
•  Respond to new business opportunities, mobilising a team with the necessary technical skills to lead the sale and facilitate the delivery of new IT services/consultancy engagements to clients.
• Ability to translate strategic business objectives into commercial proposals and communicating them to all levels of a client’s organisation.
• Negotiate agreements, and maintain a strong overall relationship with clients/new business.
• Work with the delivery and technical team to oversee the initiation of the client work, resolving any programme issues and building strong relationships within the client organisation.
• Identify opportunities to expand and extend Gurugeeks role within your existing client portfolio.
• Effective relationship skills, including the ability to resolve disputes and manage conflicting stakeholder priorities.
• Provide regular updates and revenue forecasts to the Management.

Qualifications & Experience 

• 6-10 years' experience in a senior manager role and above in an IT services environment.
• Experience in planning and budgeting.
• Knowledge of IT business process and functions.
• Strong analytical ability
• Outstanding organizational and leadership skills.
• Relevant experience in IT sales, preferably in a channel sales role for a vendor or distributor.
• Relevant recent experience in business development or territory account management role in a company targeting professional IT channel.
• Proven record of demonstrable growth within new business and existing clients experience as an IT Business Development Manager.
• Proven success in managing a sales channel with project pipeline including administration and reporting.
• Dynamic and Entrepreneurial personality to develop relationship at different levels in channel partner organizations.
• Direct accountability for revenue and gross margin performance in a technology based-based consultancy or professional services business.
• Strong presentation, analytical, interpersonal, and business relationship building skills.
• Ability to translate strategic business objectives into commercial proposals and communicating them to all levels of a client’s organisation.
• Nice to Have
• Credible level of understanding of IT/Cloud Solutions
• Good understanding of how to implement successful IT programmes in an Agile environment.

 What we offer

A chance to become a member of the Gurugeeks family;

• Competitive compensation.
• Benefits package, including health insurance.
• Pension’s contribution.
• Financial support for personal development and training.
• A flexible work environment.