IT Analyst at Unilever

Job Purpose

• Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.  If you are highly analytical, able to understand business needs, communicate effectively and solve business problems, then this role is just for you!
• Key to the role is to understand the key interfaces into Global IT Innovation, Service Lines & Service Delivery within scope of responsibility and to work effectively with these teams in the delivery of IT Services to the business.
• The IT Analyst must understand the plans for IT in the area of responsibility and be responsible for landing them effectively while communicating these within business teams.
• The role acts as a partner to the business and support in landing best use of IT to deliver business efficiency and growth.

Responsibilities
Business Partnering:

• Engage with business teams within his/her area of responsibility to communicate and scope the IT plan aligned with overall IT plan.

Innovation Activation:

• Undertake activation activities for Global IT Innovation & Service Line activation programs as required by IT Manager.
• Undertake the relevant project execution activities to support Local Growth Programs working with Service Lines in the delivery of these projects.

Legacy & Heritage Services:

• Undertake the necessary activities to provide L2/3 support for L&H applications within area of responsibility.
• Work with Global Innovation to provide necessary integration activities with L&H applications to support Global innovation programs.
• Undertake the necessary project management and application development activities for L&H Innovation projects within scope responsibilities.
• Work with local vendors in delivery of application management of L&H Applications.
• Assist with communication and resolution of Incidents for L&H applications
• Input to review of L&H services within area of responsibility and help develop action plans for these.
• Undertake necessary activities to ensure achievement of L&H service improvement plans within area of responsibility.

IT Cost, Procurement & Controls:

• Assist with processing of actual costs as required within area of responsibility and tracks and ensures payment to local vendors.
• Assist with input of cost drivers to budget process including assisting in IT hardware and software requirement planning and budgeting.
• Supports hardware and software asset management activities as appropriate within area of responsibility.
• Supports process for procurement of computer hardware and software consumables as required within scope of responsibilities.

Compliance & DRP:

• Adhere to governance & compliance framework.
• Support Execution of DRP plans as appropriate within area of responsibility.

Other Key Responsibilities

• Work with 3P in Geography as appropriate.
• Deliver activities to best leverage IT within area of responsibility.

Requirements

• Degree of similar qualification, proven track record in delivery of IT projects in similar industry and similar application landscape.
• Exposure to SAP ERP and major modules including FI, CO, MM, PP, SD, WM, APO, etc.
• Experience/Exposure with Ecommerce (D2C , B2B).
• Experience/Exposure in a distributive sales environment.
• Experience/Exposure of information and analytics systems.
• Experience/Exposure to digital transformation technologies such as RPA, Machine Learning.
• Experience/Exposure to Microsoft Power Platform

Skills:

• Service level management
• Business Analysis and business proposal development
• Porgramme Management
• Business continuity planning
• Change management

Leadership:

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.