IT Administrator II at Ibis

Duties and Responsibilities

• Manages the hotel's Voice (telephone), MATV(DSTV), CCTV, PA(Public address) Systems.
• Responsible for all the systems backups, archiving and disaster recovery; and provides expert support on all IT related issues.
• Manages and develops the hotel’s data (internet) systems.
• Must be familiar with all hardware; software and network operating system.
• Provide orientation to new users of existing technology.
• Maintain current and accurate inventory of technology hardware, software and resources.
• Troubleshoot hardware, software and network operating system.
• Programs the room rates on the display monitor at the reception and the totem signage at the front gate of the hotel.
• Acts as a support person for Opera and Micros and liaises with the Opera and Micros consultants if there is a problem.
• Oversees the programming of all TVs.
• Maintain log and/or list of required repairs and maintenance.
• Advise staff of security breach and/or change in password or security status.
• Changing of the hotel’s Internet password twice a month.
• In charge of the audio- visual system, telephones and the conference monitor during conferences.

Job Requirements

• HND / B.Sc in Computer Science / Engineering or Information Technology or in any other related field.
• At least 2 years experience in IT in any leading hotel or organization.
• Excellent verbal and written communication skills.
• Team player, self-motivated and able to work under minimal supervision.
• Capability of dealing with crisis or emergency situations effectively.
• Ability to work as part of a team.

Skills and Knowledge:
The IT Administratormust demonstrate the following skills:

• Management and supervisory skills.
• Ability to install and administer computer hardware, software and networks.
• Team building skills.
• Analytical and problem solving skills.
• Decision making skills.
• Effective verbal, written, presentation and listening communications skills.
• Effective written communications skills.
• Computer networks, network administration and network installation.
• Computer viruses and security.

Remuneration
The position comes with attractive remuneration and company benefits.