IT Admin System Officer (Graduate Intern) at International Facilities Services Limited - IFS

Key Responsibilities
System Maintenance and Monitoring:

• Assist in the daily monitoring of systems and other IT infrastructure.
• Perform routine system checks and maintenance tasks to ensure optimal operation.

User Support:

• Provide first-line support to end-users for IT-related issues, resolving technical problems, and answering queries.
• Escalate complex issues to management team members when necessary.

Software and Hardware Management:

• Install, configure, and update software applications and operating systems.
• Assist in setting up and maintaining hardware components including desktops, laptops, and peripheral devices.

Security and Backup:

• Implement and monitor security measures to protect IT systems and data from breaches or attacks.
• Perform regular data backups and ensure disaster recovery processes are in place.

Documentation and Reporting:

• Maintain accurate records of system configurations, changes, and incidents.
• Generate IT assets reports and regular updates.
• Track all IT-related requisition expenses for optimal spending.

Compliance and Best Practices:

• Adhere to IT policies, procedures, and best practices.
• Stay updated with industry trends and emerging technologies to suggest improvements.

Project Assistance:

• Support IT projects,such as system upgrades, migrations, and new installations.
• Collaborate with team members to ensure project milestones are met.

Qualifications

• Education: Bachelor’s Degree in information technology, Computer Science, or a related field.
• Experience: 0 - 2 years of experience in IT support or systems administration.
• Certifications: Any related additional certifications are advantageous.