IT/Admin Officer at Rovedana

Salary Budget: 350,00 - 400,000 Net/Month

Other Benefits: Pension Package and Health Insurance (HMO), Discretionary Bonuses

Job Summary:

The IT/Admin Manager is responsible for overseeing the organization’s information technology infrastructure and administrative operations to ensure efficient business performance within the hospitality environment. 

The role manages IT systems, office administration, facility support, security of company data, and operational coordination while ensuring seamless support for hotel or restaurant operations.

Key Responsibilities:

• Manage and maintain all IT infrastructure including computers, servers, networks, internet systems, and communication devices
• Ensure smooth operation of hospitality software such as PMS (Property Management Systems), POS systems, reservation systems, and accounting software
• Monitor system performance and troubleshoot hardware/software issues
• Coordinate installation, upgrades, and maintenance of IT equipment and systems
•  Implement cybersecurity measures and ensure data protection
• Provide technical support to all departments and users
• Liaise with external IT vendors and service providers
• Oversee daily administrative operations of the organization
• Manage office supplies, procurement, and vendor relationships
• Ensure proper documentation, filing, and record management system
• Ensure uninterrupted operation of front desk systems, POS terminals, and guest service technologies
• Ensure compliance with IT policies, administrative procedures, and hospitality regulations
• Maintain confidentiality and security of company and guest information

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field
• Professional certifications in IT or administration are an advantage
• Minimum of 3–5 years’ experience in IT and administrative management
• Experience in hospitality operations is highly preferred
• Proven experience managing hospitality systems and office administration\\
• Strong IT troubleshooting and systems management skills
• Knowledge of hospitality software and POS systems