International Guard Supervisor (IGS) at GardaWorld

Role Requirements

• Must be citizen of a current EU members state (British are not precluded)
• Previous demonstrable experience and thorough knowledge of the security environment of Nigeria with recent experience in the country
• Proof of progressive management experience including in international environments (not including military service) over a minimum of 8 years
• Minimum 5 years as an influential entity (snr spvr/manager)– working on a project with a minimum of a guard force of not less than 20 posts
• Not less than 8 years military/police/or government service membership
• Operational experience in hostile environments
• Experience of non-military liaison roles between commercial organizations, local stakeholders, and government officials
• Experience of working with international organizations
• Proven high level of client handling skills
• Training delivery experience to local national workforce
• Detailed knowledge and understanding of the operational and tactical requirements for mobile armed security operations and static guard operations including journey management in hostile environments
• Knowledge and experience of HR processes for management of a large diverse team
• Possess tact, sound judgement and ability to communicate clearly, verbally and in writing to both the client and the GW management structure
• Fluent written and spoken English
• Previous experience of working in a diplomatic /embassy environment
• Full Driving License from country of origin
• Possess relevant authority to work and reside in country, in relation to visas
• Strong communications and IT skills, including use of all Microsoft programs; Excel, Word, Outlook, PowerPoint

Services

• Services provided by the Contractor shall be those typically expected for someone in the Position.

The Below Specifics Are Not Exhaustive

• Under the direction of the Regional Operations Manager, build and maintain the operational platform to deliver GW’s security services to EU Delegation and the wider region if required. The IGS –EU DEL is responsible for the leadership, supervision and operational delivery of all staff deployed on the contract. The IGS may deploy globally if required and agreed prior to deployment.

Operational

• Manage and Implement controls for all security guard procedures;
• Organize appropriate and continuous coaching and training;
• Oversees the proper functioning and operation of various electronic security installations and equipment in protected premises, such as (but not limited to) CCTV system, Public Address (PA) system, Intruder Alarm System (IAS), Fire Alarm and Detection System, transmitters and panic button systems, radio communication equipment, metal detectors, x-ray screening equipment , vehicle search equipment, guard monitoring systems, etc. which are connected to the Security Control Centre (SCC), or other locations;
• Ensures general supervision via alarm monitoring and patrolling of all protected premises;
• Coordinate immediate intervention in the event of an incident/emergency situation at protected premises and provides assistance in the event of evacuation/ relocation;
• Performs routine liaison with the local authorities;
• Follows instructions as determined in the Delegation's Standard Operating Procedure (SOP) and in the security company's Standard Operating Procedures for IGS putting these documents at disposal of the contracting authority;
• Responds to and comply with specific direct instructions given by the Head of Delegation (HoD) and Head of Missions (HoM) from EU Common Embassy Complex as well as other EU Delegation and EU Common Embassy Complex Missions security actors.
• Responsible for production and regular revision of all SOPs and SOIs specific to GW
• Responsible for implementation, maintenance and audit of PSC1 standards as required
• Responsible for producing the EU DEL Weekly Situation Report to ROM by close of business every Sunday
• Develop and maintain relationships between clients and third-party stakeholders especially the EUDEL management and diplomatic teams
• Manage discipline across the EUDEL projects and all staff
• Advise on and define job descriptions for EUDEL positions and project management team positions in conjunction with the ROM and as required
• Responsible for the correct contracting and implementation of T&Cs for all local staff on the EUDEL contract
• To check all payrolls on receipt, prior to submission to ROM
• Undertaking any other direction or reasonable request given by appropriate GardaWorld Management team in accordance with GW Standard Operating Procedures and Guidelines