Internal Control / Audit Executive at Konga Online Shopping Limited

Job description

• The Internal Auditor & Control Officer plays a critical role in ensuring the integrity of financial transactions, safeguarding assets, enforcing compliance with regulatory guidelines (including CBN MMO regulations), and supporting operational effectiveness through continuous risk-based audits and internal control reviews.
• The officer ensures customer transactions, agent settlements, wallet funding, disbursements, and chargebacks are accurately processed and aligned with approved internal procedures and regulatory standards.

KEY DUTIES

• Reconcile mobile money inflows and settlement balances with bank statements and the general ledger.
• Perform daily/weekly reconciliation of wallet inflows, customer payout requests, and merchant transactions to ensure value integrity and detect anomalies.
• Review and confirm that payouts, reversals, and refunds are supported by prior wallet credits or receipts, and not duplicated or fraudulent.
• Conduct periodic audits of agent commissions, disbursements, merchant (B2B) commissions, and settlement reports for accuracy and policy alignment.
• Review CBN MMO-related returns and support the compliance team in ensuring accuracy before submission.
• Identify and investigate unauthorized transactions, irregular chargebacks, and demand reversals where deductions are found to be unjustified.
• Monitor and review transaction patterns to detect potential fraud or control breaches.
• Support the control of digital channels (USSD, Wallet App, Web) by reviewing transaction flow, limits, and exception handling.
• Prepare and submit internal audit reports, highlighting exceptions, control gaps, and recommendations.
• Ensure adherence to CBN regulations, internal policies, and procedures related to transaction processing, customer wallets, settlement, and reconciliation.
• Work closely with operations, finance, compliance, and IT to identify and close control gaps.
• Support the development of automated audit routines and dashboards for continuous control monitoring.
• Provide support during CBN exams, internal and external audits, and risk reviews.
• Carry out investigations and special audits as may be directed by management.

KEY PERFORMANCE INDICATORS

• Timeliness and accuracy of reconciliation and audit reports
• Number of detected and resolved control exceptions
• Audit recommendations implemented
• Compliance with CBN MMO regulatory requirements
• Fraud and loss prevention effectiveness

KNOWLEDGE/EXPERIENCE

• Education: BSc or HND in Accounting, Finance, Economics, or related field
• Professional Qualifications: ACA, ACCA, CISA, or CIA (added advantage)
• Experience: Minimum of 3–5 years post-NYSC experience in internal audit or internal control, preferably within a FinTech, payment services, or financial institution regulated by the Central Bank of Nigeria.

KNOWLEDGE (include technical knowledge):

• Sound knowledge of CBN Guidelines, regulations, and transaction processing rules
• Strong understanding of e-wallet systems, digital payments, and settlement mechanisms
• Proficiency in Microsoft Excel, Power BI, and audit tools
• Excellent analytical, investigative, and report-writing skills
• Strong ethical standards and attention to detail
• Ability to work independently and within a team