Inside Sales Representative at uLesson

Job Description

• We’re looking for inside sales representatives to join our sales team! They’ll convert pre-qualified leads into new customers and turn existing clients into repeat business. Candidates should be driven, hard-working professionals who have a knack for closing deals.

Roles and Responsibilities

• Source new sales opportunities through lead follow-up and outbound calls.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information via messaging platforms.
• Build customer relationships with existing clients by reaching out via phone calls, emails, or other forms of communication to increase the likelihood of them using our services again.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.

Requirements

• B.Sc. Degree in Engineering or any Pure Science-based course from a reputable university.
• Minimum of 2 years of experience in a similar role.
• Previous experience in an outbound call centre or a related sales position is preferred.
• Proficiency in Microsoft Office and CRM software.
• Excellent verbal and written communication skills.
• Good organisational skills and the ability to multitask.
• Excellent phone and cold calling skills.
• Strong phone presence and experience dialling dozens of calls per day.
• Exceptional customer service skills.
• Strong listening and sales skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Ability to achieve targets.

Compensation
Competitive