Infrastructure Specialist at Nigerian Exchange Group (NGX Group)

Job Description

• The Nigerian Exchange Limited services the largest economy in Africa and is championing the development of Africa’s financial markets.
• The Nigerian Exchange offers listing and trading services, licensing services, market data solutions, ancillary technology services, and more.
• The Nigerian Exchange continues to evolve to meet the needs of valued customers, and to achieve the highest level of competitiveness.
• It is an open, professional and vibrant exchange, connecting Nigeria, Africa and the world. We are seeking a dedicated, solution oriented and result driven individual to join our team.
• S/he will be responsible for effective provisioning, installation/configuration, operation, maintenance of systems hardware and software, as well as related Infrastructure. S/he will ensure that related procedures adhere to organisational values, enabling staff members, volunteers and partners.
• In addition, s/he will participate in technical research and development to enable continuing innovation within Infrastructure. The infrastructure Specialist will assist project teams with technical issues in initiation and planning phases in line with “The Exchange’s” standard Project Methodology (SDLC).

Key Responsibilities

• Maintain and administer organisation’s physical and virtual Infrastructure, ensuring performance, capacity, and availability targets are met.
• Manage and monitor Infrastructure components such as servers, firewalls and storage systems.
• Provide day-to-day operational support, troubleshooting incidents, and executing service requests.
• Assist in design and implementation of scalable Infrastructure solutions across on-premises and Cloud environments.
• Support configuration, patching, and upgrading of system software and firmware.
• Implement monitoring solutions to proactively identify and resolve performance or availability disruptions.
• Collaborate with cybersecurity team to enforce security policies and controls across all Infrastructure layers.
• Ensure systems are compliant with regulatory frameworks and Internal Audit requirements. Support routine audits, penetration tests, and risk assessments.

Skill & Experience

• HND/B.Sc. in Information Technology, Computer Engineering, or related discipline.
• Minimum 5+ years'' cognate experience in a similar role within a regulated environment preferably Financial Services Industry.
• Strong diagnostic and problem-solving skills.
• Excellent communication and collaboration abilities.
• Attention to detail and a commitment to operational excellence.
• Willingness to work flexible hours or weekends when necessary.
• Proven expertise in the following, Windows/Linux server administration, Network Firewall infrastructure (Cisco, Checkpoint, or similar), Virtualization (VMware, Hyper-V), Backup and recovery systems (Veeam, CommVault, etc.), Cloud platforms (Microsoft Azure preferred, AWS or similar).