Information Technology Specialist at Quest Oil and Engineering Services Limited

RESPONSIBILITIES

• Develop, recommend and implement information technology strategies, policies, and procedures.
• Maintain the organization’s effectiveness and efficiency by monitoring the daily IT operations, network utilization and performance, implementing procedures for network optimization, reliability, and availability.
• Troubleshoot and resolve user issues relating to hardware, software, and network problems promptly.
• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
• Manage the internet network/server used in the organization. Support staff and ensure zero internet downtime.
• Selecting and purchasing new hardware and software when necessary. Maintain records and track all IT-related assets (hardware/software) of the organization. Ensure all company devices (laptops/moderns, phones) with staff are protected and maintained in line with the company policy.
• Ensure periodic Maintenance is carried out on all IT networks, hardware/devices. Coordinating technology installations, upgrades, and maintenance.
• Manage the IT team by training and coaching employees, communicating job expectations, appraising their performance, etc.
• Implementing security of the network, data and its storage and communication systems.
• Lead large IT projects, including the design and deployment of new IT systems and services.
• Continuously analyze current processes, technologies, and vendors to identify areas of improvement. Prepare reports on IT performance and operations.

REQUIREMENTS

• First degree in Computer science or a related field
• Min of 5 years cognate IT experience
• Required IT certification; MCSE, MCTS, O365 Administrator
• Proficiency in Server Admin, Windows, Networking, Active Directory, Office 365 Administrator, Hardware maintenance skills, and Microsoft packages.
• Management ability and supervisory skills.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Excellent analytical and problem-solving skills.
• Innovative and creative.