Information Technology Project Manager at Sifax Group

Job Summary:

• As the IT Project Manager, you will spearhead the establishment and growth of our IT services business. Reporting directly to the General Manager, IT, you will play a pivotal role in overseeing projects, developing business strategies, and ensuring profitability. This is a unique opportunity to shape the future of IT services within a fast-growing, innovative organization.

Key Responsibilities:

• Lead the planning, execution, and delivery of IT projects for both internal and external clients.
• Develop and implement business strategies to establish the IT services business as a profitable entity.
• Identify market opportunities and build relationships with external organizations to drive business growth.
• Ensure the delivery of high-quality IT solutions that meet client requirements and industry standards.
• Manage budgets, time-lines, and resources to achieve project objectives efficiently.
• Collaborate with cross-functional teams within the Group to align IT services with organizational goals.
• Monitor industry trends and advancements to maintain a competitive edge.
• Prepare detailed reports and presentations on project progress and business performance for Executive Management.

Key Result Areas (KRAs) for the IT Project Manager

• Identify and pursue opportunities for IT services within the SIFAX Group and external markets.
• Develop a clear road map for the business, including service offerings, target markets, and growth strategies.
• Achieve defined revenue and profitability targets within specified timelines.
• Project Management Excellence
• Deliver IT projects on time, within scope, and within budget.
• Maintain high-quality project deliverables that meet or exceed client expectations.
• Implement and sustain project management frameworks and best practices.
• Build strong relationships with internal and external stakeholders to secure IT service contracts.
• Ensure excellent customer satisfaction and develop strategies for client retention.
• Optimize resource allocation for IT projects, ensuring cost-effective operations.
• Streamline internal IT operations to enhance efficiency and service delivery.
• Implement KPIs to measure and improve team performance.
• Research and integrate emerging IT technologies to maintain a competitive edge.
• Recruit, train, and mentor a high-performing IT team to support business objectives.
• Foster a culture of collaboration, innovation, and continuous improvement.
• Manage budgets for IT projects and the overall business unit effectively.
• Ensure profitability by controlling costs and maximizing ROI on services.
• Ensure adherence to industry standards, regulations, and organizational policies.
• Revenue growth and profitability targets achieved.

General Requirements:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• 7 - 10 years experience as an IT Project Manager or in a similar role, with a strong background in IT entrepreneurship.
• Demonstrated ability to drive business profitability and achieve growth targets.
• Excellent project management skills, with the ability to manage multiple projects simultaneously.
• Strong leadership, communication, and stakeholder management skills.
• In-depth knowledge of IT services, solutions, and emerging technologies.
• Certification in project management (e.g., PMP, PRINCE2) is a plus.