Information Technology Manager (IT Manager) at Lohi Consulting

Principal Duties and Responsibilities

• Developing and implementing IT policy and best practice guides for the organisation
• Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages
• Troubleshooting system and network problems, diagnosing, and solving hardware or software faults
• Running regular checks on network and data security
• Support the strategy for roll-outing of new applications and maintaining current ones
• Managing and reporting on allocation of IT budget
• Providing direction for IT team members
• Identifying opportunities for team training and skills advancement
• Routine server maintenance and monitoring and advice on new technology to Senior managements and other stakeholders
• Managing the company’s website and content updates

Competency and Skills Requirements

• Good understanding of the support processes of an Information Technology department with the capacity to deliver excellent services.
• Knowledge of information technology computer systems and software and the ability to manage the entire spectrum of information technology operations.
• Experience with computer networks, network administration, and network installation.
• Experience in supporting a wide range of broadcast and production technologies, systems and equipment including: linear and non-linear edit systems, analogue and digital distribution and IP content networks, routers, communications systems, video and audio servers, automated scheduling, etc.
• Proficient in computer hardware, cabling installation and support, wireless technology applications and interface, and IT security.
• Good written and verbal communication skills are essential
• Strong interpersonal skills and relationship management
• Management and leadership skills
• Multi-tasking and time-management skills, with the ability to prioritize tasks
• Highly organized and detail oriented
• Excellent analytical and problem-solving skills
• Flexible working hours

Minimum Qualifications

• First degree in Computer Science, Computer Engineering or IT related discipline
• 3 to 5 years’ experience of working in a similar role
• CCNA Certification is essential
• Java and C++ knowledge is desirable
• Web content and Graphics design are also desirable skills