Information Technology Manager at AMO Farm Sieberer Hatchery Limited

Role Purpose

• Responsible for designing, implementing and managing Information Technology strategies and plans towards achieving efficient and effective business operations for present and emerging technologies.

Description of Contribution
IT Operations & Strategy, Planning Management:

• Responsible for overseeing and optimizing technology infrastructure, implementing and maintaining software solutions that are tailored to meet agricultural needs, ensuring data security, and collaborating with various departments to enhance operational efficiency through technology integration.
• Responsible for ensuring the availability of all services to all Users according to the agreed Service Level Agreement, SLA, and related contracts as well as defining processes that comply with established standards and quality specifications.
• Coordinates the development and delivery of the entire set of SLAs while ensuring commonality of approach across them.
• Responsible for management of the IT Infrastructure in all the company’s locations and departments to ensure smooth and effective performance of IT operations.
• Define processes that comply with established standards and information technology specifications.
• Have full responsibility for users’ information/data availability, integrity, and confidentiality.
• Prepares the business unit IT budget in line with business direction.
• Stay informed about industry trends, emerging technologies, and best practices to recommend innovative solutions for competitive advantage.

Information Security:

• Develop and implement a comprehensive information security program that aligns with organizational goals and industry best practices.
• Define and enforce information security policies, procedures, and standards.
• Assess current technology architecture for vulnerabilities, and weaknesses and for possible upgrades or improvement.
• Implement and oversee technological upgrades, improvements, and major changes to the information security environment.
• Ensure implementation of a system security policy that protects business information.
• Coordinate and participate in internal and external security audits

Communications & Network Security:

• Provide the technology framework to ensure visibility across the supply chain for the business and the clients it supports.
• Maintain network IT security; analyse networks for security threats; develop virus protection.
• Control domain users’ access, and physical database resources and ensure that only authorized persons use applications.
• Lead investigations into security breaches, analysing the root cause, and implementing measures to prevent future occurrences.

Business Continuity & Disaster Recovery Planning:

• Document IT design and resources and create a business recovery process.
• Perform business impact and risk assessments.
• Ensure IT resources follow best practices that protect them from natural disasters.
• Responsible for IT Incident and Problem Resolution,IT resources Availability, Capacity building and Disaster Recovery.
• Review reports on incidents and breaches, investigate and resolve issues and apply appropriate mitigants.
• Initiate, implement and coordinate all IT projects- the planning and implementation in the companies and ensuring that it meets the agreed specification timing, quality and budget.

Project & Time Management:

• Determine project feasibility and viability while ensuring that business requirement for the new system is defined.
• Produce plans to define how specified quality requirements will be achieved, controlled, assured, and managed for specific IT contracts or projects.
• Responsible for implementing IT standards and quality policy for all projects and possibly simplifying them for smaller projects.
• Communicate IT project progress and issues to the Group Managing Director or the SMT that has the direct supervisory role for the division.
• Conduct detailed reviews of all major projects being managed in the business unit periodically to meet specified standards.
• Develop internal requisition procedure and approval hierarchy in line with the group guidelines on purchasing and Initiate and/or approve requisitions for items within the IT department whenever such arise.
• Adopt best-in-class IT standards and quality policies for all projects and possibly simplify them for a smaller project.
• Measure User satisfaction often by survey using a repeatable process to track changes over time.
• Identify broad categories of IT consumables and services and establish procedures for ensuring that purchases conform to specific standards.cascade to all employees.
• Facilitate goal-level creation for the broader function and work with other managers to ensure the goals cascade to all employeesOrganize and coordinate appropriate specialized training for IT staff to improve their IT skills to support the operation efficiently.

Qualifications

• BSc / HND in Computer Science, Engineering, or Mathematical sciences with 5 years of industry experience.

Professional Accreditation:

• CISSP, CISM, CCNSP CCNA, CCDP, CCNP, etc.

Required Skills and Competencies:

• Good negotiating Skills.
• Strategic, innovative & Creative thinking
• Strong leadership and Organizational skills
• Excellent interpersonal communication skills
• Sound Analytical skills and business knowledge
• Sound at information management, innovative and creative.
• Externally oriented and sound business knowledge
• Demonstrate self-confidence and integrity.

Expected Behavioral Competencies:

• Analytical
• Organization
• Problem-Solving
• Managing Systems & Processes
• Team Building
• Time Management
• Integrity & Trustworthiness
• Communication and Interpersonal Skills
• Strong interpersonal relationships and ability to keep up to date with emerging technologies.
• Collaboration Systems Enhancements.