Jake Riley is a leading international consultancy that helps leading companies, public sector bodies and social sector organisations in Nigeria to build, improve their performance and tackle the challenges they face.
We have the unique ability to connect clients with their target audience and create direct access to qualified prospects.
Our team of exp...
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Recognizing the requirements and scope of the business from the client
Developing a plan of action including time scale and resources required
Monitor the computer systems and networks in an organization
Liaising with software engineers and IT support officers
Analyzing potential issues and presenting written or oral solutions
Communicate in writing to understand the work that needs to be done
Be willing to travel at short notice
Creating and updating a database of all Company’s business contacts.
Develop and maintain an IT system for the company
Possess an in-depth knowledge of IT with experience in Application and Software development, Hardware/software installations and maintenance, Integration services, Configuration, Data migration, Programming, Analytics/Reporting, Warranty support.
Maximize the value of our internal and external IT services that will help business as a whole.
Analyze all network issues and monitor all tasks and escalate issues and provide effective resolutions for all IT issues and coordinate with partners and vendors to resolve all network issues effectively.
Assist all end users to perform troubleshoot on all procedures and provide updates on trouble tickers to resolve all issues effectively and prepare all documents for policy manuals and provide IT support for organization.
Analyze all trends for IT issues and prepare reports for same and maintain and update Configuration Management Database on regular basis and perform troubleshoot on all hardware, software and equipment
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