Information Management Data Associate at United Nations Office for the Coordination of Humanitarian Affairs - UNOCHA

Job ID: 32172
Location: Maiduguri, Borno
Practice Area - Job Family: Management - DATA
Grade: G6
Vacancy Type: FTA Local
Contract Duration: 1 Year with possibility for extension

Background

• The United Nations Office for the Coordination of Humanitarian Affairs (UN OCHA) has established field offices in Nigeria to facilitate coordination of humanitarian activities in Nigeria. Information management is a core component of a comprehensive support strategy for the humanitarian community.
• In order to meet the increased requirements for coordination support, humanitarian advocacy and information the National Information Management Officer will support the Information Management Unit (IMU) to analyse relevant data (tabular, statistical, spatial etc.) to support an efficient and effective humanitarian response.

Duties and Responsibilities
Under the overall guidance of the Head of OCHA Office and under the direct supervision of the Head of Information Management Unit, the IM Data Associate will be responsible for the following duties:

Summary of Key Functions

• In collaboration with the Information Management Focal Point in sector groups, in the sub office and humanitarian partners, offers, implements simple and effective data collection systems to ensure the update, the consolidation and analysis at the central level of:
  • Contact lists
  • Maintain Mailchimp regularly for information sharing
  • Who does what and where "3W"
  • Performance monitoring of the humanitarian response
  • Monitoring the humanitarian situation
  • Monitoring data on risk groups
  • Profiles of the coverage areas state and Local Government Areas
  • Working closely with IM Assistant Officer to analyze and present the information in an appropriate format (e.g., summary reports, graphs, tables, maps, etc.)
  • Event scheduling and document management
• Manage key humanitarian data in the online databases www.ors.ocharowca.info and https://data.hdx.rwlabs.org
• Manages structured archive of data, both digital and manual, collected from partners, documents and analysis products generated by the central office. And coordinate with IM/Web Assistant to ensure uploading of documents on Nigeria Humanitarian Response Website
• Reinforce the capacity of staff in OCHA Sub Office and Coordination Focal Point by perform field information management missions linked to the OCHA Information Management Strategy
• Manage content on relevant web platforms such as www.unocha.org/nigeria www.humanitarianresponse.info/operations/nigeria, and provide overall quality control for the platform and ensure content is current, comprehensive and follows relevant metadata standards
• Provide client support to web focal point in partner organizations, including training
• Collaborate with counterparts worldwide on the development, improvement and adoption of new modules and features
• Analyze statistical websites monthly, reporting on trends and development
• Assist in the administration of user profiles and access rights of web platforms and provide the necessary technical assistance
• Developing networks and partnerships to support the sharing of information
• Ensure the collection and integration of data from different web sites managed by the national office.
• Provide support of information management in the preparation of background papers, briefing kits, Power Point presentations, working documents, matrices, etc.
• Work with the Public Information Unit to ensure consistency in the dissemination of humanitarian information and advocacy
• Ensure the update of humanitarian kiosk
• Perform any other duties required by the IMU Manager in connection to the information management or as requested by the OCHA Head of Office.

Impact of Results
The Key results will have an impact on the OCHA’s Field Information Management Strategy, the provision of support to Field Offices in the adoption and use of information management applications and procedures, such as the Who does What Where/Contact Directory and the field document management system, and on the development and improvement of information management tools and standard at the local and regional levels to ensure that information management in the field functions efficiently.

Required Skills and Experience
Education:

• Secondary Education with relevant certifications in Arts, Statistics, Disaster Management, Emergency Management, Geographic Information Systems, Information Management, Information Systems, Engineering, Professional Studies, Social Sciences.

Experience:

• A minimum of six (06) years of relevant professional experience in the fields of activity concerned (collection and data processing, database management, data analysis, etc.) for the candidates having a High National Diploma.
• A minimum of four (04) years of relevant professional experience in the fields of activity concerned (collection and data processing, database management, data analysis, etc.) for candidates having university degree.
• Thorough knowledge in the use of computers and software (MS Word, Excel, etc.), current use of spreadsheets and database, and experience in the use of applications or electronic management system.
• Knowledge in the field of database management and geographic information systems (such as Arc GIS) is an asset

Language Requirements:

• Fluency in oral and written English is essential;
• Knowledge of a second official UN language is desirable.

Education & Work Experience:

• C-HS Graduate or Equivalent - 6 year(s) experience, G-Bachelor's Level Degree - 2 year(s) experience.

Languages:

• Required: English, Hausa

Competencies
Functional Competencies:

• Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
• Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.
• Planning & Organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.
• Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
• Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Core Competencies:

• Demonstrating / safeguarding ethics and integrity  
• Demonstrate corporate knowledge and sound judgment
• Self-development, initiative-taking
• Acting as a team player and facilitating team work
• Facilitating and encouraging open communication in the team, communicating effectively
• Creating synergies through self-control
• Managing conflict
• Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member.
• Informed and transparent decision making.