Incident Management & Response Specialist at First Bank

Key Responsibilities

• Incident Response: Coordinate the management of cybersecurity incidents from detection through resolution.
• Investigation & Analysis: Conduct incident investigations and determine root causes and business impact.
• Containment & Recovery: Support containment, eradication, and recovery activities during security incidents.
• Monitoring & Escalation: Monitor security events and ensure timely escalation of high-risk incidents.
• Coordination: Serve as a central point of coordination during major security incidents.
• Reporting: Prepare incident reports, management updates, and post-incident reviews.
• Process Improvement: Recommend enhancements to incident management procedures and response capabilities.
• Awareness & Preparedness: Support tabletop exercises, simulations, and incident response readiness activities.

Qualifications & Experience

• Bachelor's degree in Computer Science, Cybersecurity, Information Technology, or a related discipline.
• Minimum of 5 years' experience in Incident Response, Security Operations, Cybersecurity, or a related field.
• Experience handling cybersecurity incidents in a complex technology environment.
• Good understanding of threat detection, security monitoring, and incident handling processes.
• Knowledge of industry frameworks and best practices for incident response.
• Relevant certifications such as GCIH, CISSP, CEH, CISM, or related certifications will be an advantage.

Key Competencies:

• Incident Response
• Incident Coordination
• Problem Solving
• Threat Analysis
• Crisis Management.