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  • Posted: Nov 29, 2022
    Deadline: Dec 2, 2022
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  • Greengates Specialties Limited was established over 20 years ago to distribute, act as manufacturers' representative and franchisee for the chemical ingredient industry as well as provide technical after-sales support to the food, cosmetic and allied industries. Greengates Specialties Limited is the fastest growing and the most structured chemical ingredi...
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    ICT Support

    INFORMATION TECHNOLOGY SUPPORT ASSISTANT

    Responsibilities

    • Support of Enterprise Applications and attend to user IT needs.
    • Manage the day –to-day running of the ICT infrastructure in subsidiary locations.
    • Engage in troubleshooting of systems.
    • Installs and performs minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
    • E-mail support and management
    • Local Area Network (LAN) / WAN troubleshooting.
    • Create website layout/user interface by using standard HTML/CSS practices
    • Create and manage websites using WordPress, Joomla or any other CMS.
    • Write well designed, testable, efficient code by using best software development practices
    • Integrate data from various back-end services and databases
    • Gather and refine system specifications and requirements based on technical needs
    • Create and maintain software documentation
    • Be responsible for maintaining, expanding, and scaling our websites, blogs and social media handles.
    • Stay plugged into emerging technologies/industry trends and apply them into operations and activities
    • Create branded documents, logos, ID Cards, Signage using Corel Draw or Adobe Photoshop.
    • Cooperate with Vendors and designers to match visual design intent.
    • Regular update of various social media platforms with approved contents.

    Requirements

    • Proven working experience in web programming
    • Good graphic design skills
    • Knowledge of modern HTML/CSS, WordPress and Joomla will be preferred.
    • Familiarity with Cpanels.
    • Familiarity with at least one of the following programming languages: PHP, ASP.NET, JavaScript or Ruby on Rails will be an added advantage.
    • A solid understanding of how web applications work including security, session management, and best development practices.
    • Adequate knowledge of relational database systems, Object Oriented Programming and web application development
    • Hands-on experience with network diagnostics, network analytics and troubleshooting tools.
    • Experience in Windows Operating systems and system troubleshooting.
    • Knowledge of IT Support ( Infrastructure and Applications)
    • Basic knowledge of Search Engine Optimization process
    • Aggressive problem diagnosis and creative problem solving skills
    • Strong organizational skills to juggle multiple tasks within the constraints of  timelines and budgets with business acumen
    • Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse technologies.
    • Good interpersonal relationship.
    • Very good at the use of MS Office suites.

    Qualifications:

    • B.Sc. / HND or minimum of OND, in computer Science, Computer Engineering or a related field
    • At least 3 years’ experience in IT Application and Infrastructure Support  
    • Professional certifications in the following areas: ITIL, Full Stack Developer or any other relevant ICT certification will be added advantage.

    Method of Application

    Interested and qualified candidates should forward their CV to: recruitments@greengatesgroup.com using the position as subject of email.

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