ICT / Connectivity Lead at Lily Hospitals Limited

Job Summary

• We are looking for a highly experienced and strategic Network Engineer Lead / ICT Lead to oversee the design, implementation, management, and optimization of the organization’s ICT and network infrastructure.
• The successful candidate will lead ICT operations, supervise technical teams, ensure the security and reliability of network systems, and drive initiatives that improve overall technology performance across the organization.
• This role requires strong leadership capability, deep technical expertise, and the ability to align ICT operations with organizational goals.

Key Responsibilities

• Lead the planning, design, implementation, and management of the organization’s network infrastructure.
• Oversee daily ICT operations to ensure reliable, secure, and efficient network connectivity across all business units.
• Manage and maintain core network devices including routers, switches, firewalls, servers, and wireless infrastructure.
• Monitor network performance, identify bottlenecks, and implement improvements to optimize efficiency.
• Troubleshoot and resolve complex network and infrastructure issues in a timely manner.
• Develop and enforce ICT policies, procedures, and standards to ensure system integrity and security.
• Implement network security measures, including firewalls, access controls, and monitoring tools, to safeguard organizational data.
• Lead disaster recovery planning, backup strategies, and business continuity initiatives for ICT services.
• Supervise ICT team members, provide technical guidance, and ensure efficient task execution.
• Coordinate system upgrades, infrastructure expansion, and new ICT projects.
• Liaise with external vendors, service providers, and consultants for ICT-related procurements and support services.
• Prepare ICT performance reports, budgets, and recommendations for management.
• Ensure compliance with industry standards, best practices, and organizational policies.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.
• Minimum of 5 years’ relevant experience in network engineering, ICT infrastructure management, or a similar leadership role.
• Strong technical expertise in network architecture, routing and switching, server management, and network security.
• Hands-on experience managing enterprise networking equipment and ICT infrastructure.
• Strong understanding of firewalls, VPNs, wireless systems, and network monitoring tools.
• Proven leadership and team management skills.
• Excellent analytical, troubleshooting, and problem-solving abilities.
• Strong communication and stakeholder management skills.
• Professional certifications such as CCNA, CCNP, ITIL, or related certifications are highly desirable.
• Experience in project management and ICT strategy development will be an added advantage.

Benefits

• Competitive salary package
• Health insurance coverage
• Pension contributions
• Professional training and career development opportunities
• Structured career progression
• Positive and professional work environment